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Terms and Conditions
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TERMS AND CONDITIONS

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TERMS AND CONDITIONS OF USE OF THE WEBSITE / WHATSAPP PLATFORM AND PRIVACY POLICY

  1. Any use by you of the whatsapp platform or web platform/site (“the Platforms”) operated at www.enterprisefoods.co.za is conditional upon your acceptance of these Terms & Conditions, including our Privacy Statement.
  2. We reserve the right to amend these Terms & Conditions from time to time without notice and at our discretion.
  3. Your use of the the Platforms will be deemed acceptance of these Terms & Conditions, including our Privacy Statement.
  4. If you do not accept these terms & conditions, please immediately desist from accessing the the Platforms.
  5. The Platforms is made available by Tiger Consumer Brands Limited and its subsidiaries, affiliates, parent companies and any of their related businesses are referred to in these Terms & Conditions as “we”, “us” or “our”.
  6. If there are any subscriptions offered, you may subscribe and choose to unsubscribe later by following the prompts on the Platforms.
  7. Rights – all rights in all material and content (including, but not limited to, text, images, web pages, sound, software, including, code, interface and the Platforms and video, and the look and feel, design and compilation thereof) contained in the Platforms are owned by us or our licensors. You agree that you are permitted to use this material and/or content only as set out in these Terms & Conditions or as otherwise expressly authorised in writing by us or our licensors, and that you may not otherwise copy, reproduce, transmit, publicly perform, distribute, commercially exploit, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of such material or content.
  8. Intellectual Property – We are the owner and/or authorised user of all trademarks, service marks, designs, patents, copyrights, database rights and all other intellectual property appearing on or contained within the Platforms, unless otherwise indicated. Except as provided in these Terms & Conditions, use of the Platforms does not grant you any right, title, interest or license to any such intellectual property you may access on the Platforms. Except as provided in these Terms & Conditions, any use or reproduction of the intellectual property is prohibited.
  9. Copying – You may view the Platforms and you are welcome to print hard copies of material on it solely for your lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is prohibited and may breach intellectual property laws and other laws world-wide. Furthermore, you are not entitled to reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of such material, or use it for commercial purposes, without our prior written consent. All other rights are reserved.
  10. Your responsibility – You should always verify the information set out in the Platforms with independent authorities before acting or relying on it. It is your responsibility to use virus protection software on any material downloaded from the Platforms and to ensure the compatibility of such software with your equipment.
  11. In circumstances where you provide us with information relating to any third parties, you warrant that you have received that third party’s consent in relation to such disclosure and that the third party has been informed of, and agrees to, our Privacy Statement and the uses which we may make of such information.
  12. No liability – to the fullest extent permitted by law we, our officers, directors, employees, agents and assigns, hereby disclaim all liability for any loss, cost or damage (direct, indirect, consequential ,or otherwise) suffered by you as a result of your use of the Platforms or from any computer virus transmitted through the Platforms, or other platforms accessed from the Platforms, whether such loss, cost or damage arises from our negligence or otherwise and even if we are expressly informed of the possibility of such loss or damage. In no event shall our total liability to you for all proven damages, costs, losses and causes of action in the aggregate (whether in contract, tort, including but not limited to negligence, or otherwise) arising from the terms and conditions, including our privacy statement, or use of the Platforms exceed, in the aggregate, (ZAR) R700.00.
  13. Materials submitted by you – Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the Platform/Site, any of its services, by email, or in any other way. Any information or material submitted by you, and which has not been specifically requested by us, will be deemed not to be confidential, secret or proprietary. You agree that any information or materials submitted by you to the Platforms, whether ideas, creative concepts or other materials, may be used, reproduced and disclosed by us without restriction for whatever purpose we deem fit and without payment of any sum or acknowledgement of you as their source. You also warrant that any “moral rights” in posted materials havebeen irrevocably waived by the appropriate authors. We shall have no liability for any loss or damage suffered byyou as a result of use or disclosure of such materials by us to the extent permitted by law. This paragraph does notaffect any rights you may have under data privacy laws that protect your personal information or similar privacylaws, to the extent that such rights cannot be excluded.
  14. User Information – In the course of your use of the Platform/Site, you may be asked to provide personalinformation to us (such information referred to hereinafter as “User Information”). Our information collection anduse policies with respect to such User Information are set forth in the Platform Privacy Statement, which PrivacyStatement is incorporated into these Terms & Conditions by reference. You acknowledge and agree that you aresolely responsible for the accuracy and content of the User Information.
  15. Links from and to the Platform/Site- You acknowledge and agree that we have no responsibility for the information provided by Websites to which you may link from the Platforms (“Linked Sites”). Links to Linked Sites do not constitute an endorsement by or association with us of such Linked Sites or the content, products, advertising or other materials presented on such Linked Sites. We have no control over these Linked Sites and do not edit or monitor them. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites. You agree to bear the costs of any data incurred when clicking on links to on the platform/site. These will be standard rates in line with your service provider.
  16. Indemnity – You will indemnify us against any loss, damage or cost incurred by us arising out of your use of the Platforms, any of its services or any information accessible over or through the Platforms, including information obtained from linked Platforms, your submission or transmission of information or material on or through the Platforms or your violation of these Terms & Conditions or any other laws, regulations and rules. You will also indemnify against any claims that information or material which you have submitted to us is in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, breach of confidence, infringement of copyright or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters and that you will fully cooperate with us in any such defences.
  17. Restriction, Suspension and Termination – We may restrict, suspend or terminate your access to the Platforms and/or your ability to avail of any of the services on the Platforms, including interactive services, if we believe that you have breached these Terms & Conditions at any time. Any such restriction, suspension or termination will be without prejudice to any rights which we may have against you in respect of your breach of these Terms & Conditions. We may also remove the Platforms as a whole or any sections or features of the Platforms at any time. Please note that we have the ability to trace your IP address and if necessary contact your ISP in the event of a suspected breach of these Terms & Conditions.
  18. Entire Agreement – These Terms & Conditions, including our Privacy Statement, constitutes the entire agreement between you and us in relation to its subject matter and supersedes any and all prior promises, representations, agreements, statements and understandings whatsoever between us. To the extent that software is available through the Platforms, such software may be subject to a license agreement that is distributed or included with such software and you agree to abide by the terms and conditions of any such license agreements. The failure by us to exercise or enforce any right or provision of the Terms & Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms & Conditions is found by a court of competent jurisdiction to be unenforceable or invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms & Conditions shall remain in full force and effect.
  19. Copyright And IP – We respect the intellectual property rights of others, and require that the people who use the Platforms do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to our address below:
    • Your address, telephone number, and email address
    • A description of the copyrighted work that you claim has been infringed o A description of the alleged infringing activity and where the alleged infringing material is located
    • A statement by you that you have a good faith belief that the disputed use is not authorised by you, the copyright owner, its agent, or the law
    • An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest; and
    • A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.
  20. Enterprise Foods may be contacted at:

    Tiger Consumer Brands Limited
    The Company Secretary 3010
    William Nicol Drive
    Bryanston
    Gauteng
    2191
    Fax : +27 11 514 0265

  21. Law and Jurisdiction – These Terms & Conditions, including the Privacy Statement and any matter relating to the Platforms, shall be governed by South African law. To the extent that software is accessible through the Platforms, such software may be subject to export, re-export and/or import controls imposed by any other jurisdiction and may not be downloaded or otherwise exported or re-exported: (a) into (or to a national or resident of) any country to which the South Africa has placed an embargo. If you download or use the software, you represent and warrant that you are not located in, or under the control of, or a national or one any such country or on any such list.
  22. Privacy policy -This Policy also covers the treatment of personally identifiable information that Tiger Brands business partners may share with it.
    1. Tiger Brands respects Your privacy and will take reasonable measures to protect it, as more fully detailed below.
    2. Tiger Brands will implement and operate physical, administrative and technical information security controls in order to preserve confidentiality, integrity and accessibility of information assets to manage risks related to information security.
    3. Should You decide to register as a user on the Platforms, we may require You to provide us with personally identifiable information which includes but is not limited to –
      1. Your name and surname;
      2. Your email address;
      3. Your physical address or region;
      4. Your gender;
      5. Your mobile number; and
      6. Your date of birth or age
    4. Transaction Information – In the course of processing a payment transaction, we typically receive from the merchant or financial institution information related to the transaction. This may include information about the payment that You have furnished the merchant or financial institution in placing the order. The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using our payment services. It may include, for example, the amount of the transaction, the consumer’s name, email address, credit card number and expiration date, checking account number, billing address, and shipping address.
    5. Device Information – We may collect device-specific information (such as Your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Tiger Brands may associate Your device identifiers or phone number with Your Tiger Brands account.
    6. Log Information – When You use our services, we may automatically collect and store certain information in server logs. This may include:
      1. Details of how You used our service, such as Your web clicks.
      2. Internet protocol address.
      3. Device event information such as system activity, hardware settings, browser type, browser language, the date and time of Your request and referral URL.
      4. Cookies that may uniquely identify Your browser or Your Tiger Brands account.
    7. Cookies
      1. We use various technologies to collect and store information when You visit the Platforms, and this may include sending one or more cookies or anonymous identifiers to Your device. Tiger Brands may use cookies to support Your use of applications on this website and monitor Your use of the Website for the purposes set out below.
      2. [Take note: Most web browsers accept cookies automatically, but You do not have to accept cookies as Your web browser may allow You to turn off this feature.]
      3. Should Your personally identifiable information change, please inform us and provide us with updates to Your personal information as soon as reasonably possible to enable us to update Your personal information.
    8. Should we receive Your personal identifiable information, through the use of the Platforms and/or Service, by
      supplying the said information, You agree and acknowledge that Tiger Brands may –

      1. treat Your personally identifiable information as strictly confidential;
      2. take appropriate technical and organisational measures to ensure that Your personally identifiable information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
      3. provide You with access to Your personally identifiable information to view and/or update personal details;
      4. promptly notify You if we become aware of any unauthorised use, disclosure or processing of Your personally identifiable information;
      5. provide You with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
      6. upon Your request, promptly return or destroy any and all of Your personally identifiable information in our possession or control.
    9. We will not retain Your personally identifiable information longer than the period for which it was originally needed, unless we are required by law to do so, or You consent to us retaining such information for a longer period.
  23. Information Sharing and Disclosure
    1. Take note that Tiger Brands sends personally identifiable information about You to other companies or people when:
      • we have Your consent to share the information
      • we need to share Your information with third parties, such as banks and credit card processors, to provide the Service You have requested
      • it is appropriate to comply with law
      • it is necessary to enforce or apply the terms and conditions of our agreement with our merchant and other applicable agreements
      • it is necessary to protect the rights, property, or safety of Tiger Brands, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction. In the event that Tiger Brands is acquired, merchant account information may be one of the transferred assets.

      Note: It is important for You to protect against unauthorized access to Your login ID/password, other sensitive account data and to Your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Tiger Brands services.